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98 issues in this category
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- 1 comment
- 363 views
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- Comment by Ueda
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- 1 comment
- 417 views
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- Comment by Tetsuya
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- 3 comments
- 496 views
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- Comment by Pogofishmage
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- 0 comments
- 276 views
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- Added by Tigershark
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- 1 comment
- 395 views
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- Comment by Seifer
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- 0 comments
- 290 views
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- Added by Kaoria
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- 0 comments
- 277 views
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- Added by Merciful
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- 4 comments
- 715 views
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- Comment by Baby
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- 1 comment
- 323 views
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- Comment by Zegan
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- 0 comments
- 263 views
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- Added by Hook
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- 0 comments
- 256 views
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- Added by Aer
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- 0 comments
- 208 views
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- Added by Omnipotence
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- 0 comments
- 187 views
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- Added by Chiyonosaki
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- 0 comments
- 203 views
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- Added by Kyutee
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- 0 comments
- 191 views
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- Added by Gnik
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- 0 comments
- 182 views
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- Added by Hoi
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- 2 comments
- 303 views
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- Comment by Pogofishmage
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- 0 comments
- 208 views
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- Added by Hao
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- 1 comment
- 206 views
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- Comment by Indra
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- 0 comments
- 114 views
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- Added by Nappa
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- 0 comments
- 146 views
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- Added by Aer
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- 0 comments
- 125 views
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- Added by Pogofishmage
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- 1 comment
- 173 views
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- Comment by Pogofishmage
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- 0 comments
- 129 views
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- Added by Pogofishmage
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- 0 comments
- 125 views
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- Added by Pogofishmage
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Before submitting, read this!
Many users file bugs which are useless because they don't contain enough information for us to do anything about them. Our policy is to close these bugs without investigating them. Please follow these guidelines to avoid having your bug closed and help make sure we can fix the bug you're reporting.
Most bugs are not actually obvious, even if they look obvious to you. Usually issues actually only happen in a very specific set of circumstances, which you happen to have. These guidelines are designed to make sure we can figure out what's going on. So please never skip any part of the guidelines, no matter how obvious you think the problem is, or how many issues you've filed before - skipping any details will likely make it much more difficult to help you.
Make sure you understand the bug
Many bug reports are actually just unintended consequences of systems that are working as intended. This is not a bug, and should be addressed as a suggestion.
Make sure you are running the latest version of the game
To avoid reporting bugs we've already fixed, please verify the issue happens in the latest version of client, and then verify that there is no existing bug report that matches the issue you plan to report already in the Issues tab. There is a chance that it may already be fixed in the pending update.
Use the bug report template
The bug submission page is pre-filled with a template. Do not delete it - we need all this information to be able to help you. Please provide as much of the requested information as you can, including the system details or crash report information with every report.
Only mention one problem per issue
Please only describe one problem in each issue you create. It's very confusing to have two separate descriptions at once and usually means you skipped some important information for one of them.