• White Screen Issue

    Alabaster

    By Alabaster

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    I created my first account today and was about to finish the 4th tutorial room, when server shutdown (I think) occurred. Then when Now every time I restart my launcher and start the game, the attached image appears momentarily ("Initializing TCP Sockets and messages") followed by a white screen. I can still hear the in-game music though.

    I found an old post from 2018 but it seems outdated.

    Here's the launcher log:

    ########## Sun Mar 24 07:52:09 2024 - Log start
    [INFO]     Sun Mar 24 07:52:09 2024 - Successful lock on  ".lock"
    [INFO]     Sun Mar 24 07:52:09 2024 - Updating the patcher
    [INFO]     Sun Mar 24 07:52:09 2024 - Getting the latest app version for app  "ea9f3a9c9489b3a6b4d929b5e213b293"
    [INFO]     Sun Mar 24 07:52:09 2024 - Executing GET  "1/apps/ea9f3a9c9489b3a6b4d929b5e213b293/versions/latest/id"
    [INFO]     Sun Mar 24 07:52:09 2024 - Downloading from  "https://api2.patchkit.net/1/apps/ea9f3a9c9489b3a6b4d929b5e213b293/versions/latest/id"  with timeout  10000
    [INFO]     Sun Mar 24 07:52:10 2024 - Checking whether patcher is installed.
    [INFO]     Sun Mar 24 07:52:10 2024 - Installation found. Checking version compatibility.
    [INFO]     Sun Mar 24 07:52:10 2024 - Reading version info of installed patcher.
    [INFO]     Sun Mar 24 07:52:10 2024 - Parsing version info to number -  "7"
    [INFO]     Sun Mar 24 07:52:10 2024 - Local patcher id -  "9f3a9c9489b3a6b4d929b5e213b2"
    [INFO]     Sun Mar 24 07:52:10 2024 - Local version - 7
    [INFO]     Sun Mar 24 07:52:10 2024 - Latest version is already installed
    [INFO]     Sun Mar 24 07:52:10 2024 - Starting patcher.
    [INFO]     Sun Mar 24 07:52:10 2024 - Reading patcher manifest.
    [DEBUG]    Sun Mar 24 07:52:10 2024 - Preparing execute target:  "C:/Program Files/Nin Online/patcher/Hitspark Launcher.exe"  with arguments:  ("--installdir", "C:/Program Files/Nin Online/app", "--lockfile", "C:/Program Files/Nin Online/.lock", "--secret", "N/+T/zX/kf+d/zv/m/+X/zX/Of85/zf/O/+d/5v/Nf+d/zv/mf+N/4//m/8z/5X/Of81/5H/kf87/zf/nf+f/w==", "--online")
    [INFO]     Sun Mar 24 07:52:10 2024 - Unlocking the lock file.
    [INFO]     Sun Mar 24 07:52:10 2024 - Launcher has finished successfully
    [INFO]     Sun Mar 24 07:52:10 2024 - Close window request.
    [INFO]     Sun Mar 24 07:52:10 2024 - Allowing the window to be closed.

    ########## Sun Mar 24 07:58:43 2024 - Log start
    [INFO]     Sun Mar 24 07:58:43 2024 - Successful lock on  ".lock"
    [INFO]     Sun Mar 24 07:58:43 2024 - Updating the patcher
    [INFO]     Sun Mar 24 07:58:43 2024 - Getting the latest app version for app  "ea9f3a9c9489b3a6b4d929b5e213b293"
    [INFO]     Sun Mar 24 07:58:43 2024 - Executing GET  "1/apps/ea9f3a9c9489b3a6b4d929b5e213b293/versions/latest/id"
    [INFO]     Sun Mar 24 07:58:43 2024 - Downloading from  "https://api2.patchkit.net/1/apps/ea9f3a9c9489b3a6b4d929b5e213b293/versions/latest/id"  with timeout  10000
    [INFO]     Sun Mar 24 07:58:44 2024 - Checking whether patcher is installed.
    [INFO]     Sun Mar 24 07:58:44 2024 - Installation found. Checking version compatibility.
    [INFO]     Sun Mar 24 07:58:44 2024 - Reading version info of installed patcher.
    [INFO]     Sun Mar 24 07:58:44 2024 - Parsing version info to number -  "7"
    [INFO]     Sun Mar 24 07:58:44 2024 - Local patcher id -  "9f3a9c9489b3a6b4d929b5e213b2"
    [INFO]     Sun Mar 24 07:58:44 2024 - Local version - 7
    [INFO]     Sun Mar 24 07:58:44 2024 - Latest version is already installed
    [INFO]     Sun Mar 24 07:58:44 2024 - Starting patcher.
    [INFO]     Sun Mar 24 07:58:44 2024 - Reading patcher manifest.
    [DEBUG]    Sun Mar 24 07:58:44 2024 - Preparing execute target:  "C:/Program Files/Nin Online/patcher/Hitspark Launcher.exe"  with arguments:  ("--installdir", "C:/Program Files/Nin Online/app", "--lockfile", "C:/Program Files/Nin Online/.lock", "--secret", "N/+T/zX/kf+d/zv/m/+X/zX/Of85/zf/O/+d/5v/Nf+d/zv/mf+N/4//m/8z/5X/Of81/5H/kf87/zf/nf+f/w==", "--online")
    [INFO]     Sun Mar 24 07:58:44 2024 - Unlocking the lock file.
    [INFO]     Sun Mar 24 07:58:44 2024 - Launcher has finished successfully
    [INFO]     Sun Mar 24 07:58:44 2024 - Close window request.
    [INFO]     Sun Mar 24 07:58:44 2024 - Allowing the window to be closed.

    Steps to reproduce issue:


    1. Quit the game after a server shutdown
    2. Restart launcher and launch the game
    Error Log:
    https://www.ninonline.com/forum/uploads/monthly_2024_03/launcher-log.txt.87c75df156bf5b735a953bbbc214837a.txt
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