Besra

Hello can anyone help me with this problem? I already re-installing the game/client and follow the troubleshooting guide from the forums. I am able to boot it up to log-in screen, but the game just doesn't load up and stays on a "black screen". I also tried my other accounts and still getting the same problem, same goes with "quick log-in and browser log-in". Also tried V-sync on/off, Full-screen and window mode doesn't help much. Hopefully I can get some help with this issue/problem thank you.